Spice Haus Global ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

SpiceHaus Global
Email: sales@spicehausglobal.com
Website: https://spicehausglobal.com

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Identity data (name, surname)
• Contact data (email address, phone number, billing and shipping address)
• Transaction data (purchase details, order history)
• Technical data (IP address, browser type, device information)
• Usage data (website interactions, pages visited)
• Communication data (messages sent to customer support)

3. How We Collect Data

We collect data through:

• Orders placed on our website
• Account registration (if applicable)
• Contact forms and email communication
• Cookies and similar tracking technologies
• Payment processing providers

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance (processing orders and delivering goods)
• Legal obligations (tax and accounting requirements)
• Legitimate interests (improving services, preventing fraud)
• Consent (marketing communications and cookies where applicable)

5. How We Use Your Data

We use your personal data to:

• Process and deliver orders
• Manage payments and refunds
• Provide customer support
• Improve our website and services
• Send transactional emails
• Send marketing communications (only with your consent)

6. Data Sharing

We may share your data with trusted third parties, including:

• Payment processors
• Shipping and logistics providers
• IT and hosting service providers
• Legal or regulatory authorities when required

We do not sell your personal data.

7. International Transfers

If your data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

8. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

9. Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at sales@spicehausglobal.com.

10. Cookies

We use cookies to improve user experience and analyze website traffic. See our Cookie Policy for more details.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact Us

If you have any questions about this Privacy Policy, contact:

Email: sales@spicehausglobal.com