Terms & Conditions

Welcome to Spice Haus Global. These Terms and Conditions govern your use of our website and your purchases made through our WooCommerce store at https://spicehausglobal.com.

By accessing our website or placing an order, you agree to these Terms.

1. General Information

This website is operated by Spice Haus Global.

Contact:
Email: sales@spicehausglobal.com

2. Eligibility

To use this website and place orders, you must:

  • Be at least 18 years old or have permission from a legal guardian
  • Provide accurate and complete information
  • Agree to comply with these Terms

3. Products

We sell food-related products including spices, herbs, and seasonings.

We make every effort to display product information accurately, but:

  • Images are for illustration purposes only
  • Packaging may vary
  • Product availability may change without notice
  • We reserve the right to modify or discontinue products at any time

4. Pricing

All prices are shown in the applicable currency at checkout.

We reserve the right to:

  • Update prices at any time
  • Correct pricing errors
  • Cancel orders affected by incorrect pricing

5. Orders

When you place an order, you will receive an email confirmation.

This does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel orders suspected of fraud or abuse

If an order is cancelled after payment, you will receive a full refund.

6. Payments

We accept payments through secure WooCommerce-supported payment gateways.

Orders must be paid in full before shipping.

7. Shipping

We ship to selected locations as displayed at checkout.

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Weather conditions
  • Events outside our control

Risk transfers to the customer once the order is handed to the shipping carrier.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

9. Food Safety Disclaimer

Our products are intended for culinary use only.

We are not responsible for:

  • Allergic reactions
  • Improper storage or use
  • Individual dietary reactions

Customers are responsible for reviewing ingredients before purchase.

10. Account Responsibility

If you create an account, you are responsible for:

  • Keeping login credentials secure
  • All activity under your account
  • Notifying us of unauthorized access

11. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack or disrupt the site
  • Copy or resell website content without permission
  • Place fraudulent or false orders

12. Intellectual Property

All content on this website is owned by Spice Haus Global or its licensors, including:

  • Text
  • Images
  • Branding
  • Product descriptions
  • Design elements

You may not use or reproduce any content without written permission.

13. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • We are not responsible for losses due to website downtime or delivery delays
  • Our liability is limited to the value of the order placed

14. Privacy

Your use of this website is also governed by our Privacy Policy.

15. Governing Law

These Terms are governed by the laws of Greece and applicable EU law.

Any disputes shall be resolved in the competent courts of Greece.

16. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page.

17. Contact

If you have any questions about these Terms:

Email: sales@spicehausglobal.com


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