Terms & Conditions
Welcome to Spice Haus Global. These Terms and Conditions govern your use of our website and your purchases made through our WooCommerce store at https://spicehausglobal.com.
By accessing our website or placing an order, you agree to these Terms.
1. General Information
This website is operated by Spice Haus Global.
Contact:
Email: sales@spicehausglobal.com
2. Eligibility
To use this website and place orders, you must:
- Be at least 18 years old or have permission from a legal guardian
- Provide accurate and complete information
- Agree to comply with these Terms
3. Products
We sell food-related products including spices, herbs, and seasonings.
We make every effort to display product information accurately, but:
- Images are for illustration purposes only
- Packaging may vary
- Product availability may change without notice
- We reserve the right to modify or discontinue products at any time
4. Pricing
All prices are shown in the applicable currency at checkout.
We reserve the right to:
- Update prices at any time
- Correct pricing errors
- Cancel orders affected by incorrect pricing
5. Orders
When you place an order, you will receive an email confirmation.
This does not guarantee acceptance of your order.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer
- Cancel orders suspected of fraud or abuse
If an order is cancelled after payment, you will receive a full refund.
6. Payments
We accept payments through secure WooCommerce-supported payment gateways.
Orders must be paid in full before shipping.
7. Shipping
We ship to selected locations as displayed at checkout.
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by:
- Courier services
- Customs clearance
- Weather conditions
- Events outside our control
Risk transfers to the customer once the order is handed to the shipping carrier.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, available on our website.
9. Food Safety Disclaimer
Our products are intended for culinary use only.
We are not responsible for:
- Allergic reactions
- Improper storage or use
- Individual dietary reactions
Customers are responsible for reviewing ingredients before purchase.
10. Account Responsibility
If you create an account, you are responsible for:
- Keeping login credentials secure
- All activity under your account
- Notifying us of unauthorized access
11. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack or disrupt the site
- Copy or resell website content without permission
- Place fraudulent or false orders
12. Intellectual Property
All content on this website is owned by Spice Haus Global or its licensors, including:
- Text
- Images
- Branding
- Product descriptions
- Design elements
You may not use or reproduce any content without written permission.
13. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential damages
- We are not responsible for losses due to website downtime or delivery delays
- Our liability is limited to the value of the order placed
14. Privacy
Your use of this website is also governed by our Privacy Policy.
15. Governing Law
These Terms are governed by the laws of Greece and applicable EU law.
Any disputes shall be resolved in the competent courts of Greece.
16. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page.
17. Contact
If you have any questions about these Terms:
Email: sales@spicehausglobal.com
